The bold tonal design adds a … We have managed to locate your recent order on our system and so we have reached out to you via email, to discuss this further. Three weeks later I had to refer the complaint to the credit card company to resolve. I would like to say a massive public thank you for your assistance and to Marcus in particular who arranged a speedy replacement. Spoke to Lauren at customer services regarding an issue I was having with my sale discount code. Secure Payment. $160.00. Returned for free on Saturday and today a replacement arrived, no fuss, no quibble and value for money to boot with the brilliant sales they have. We certainly would not ignore any customer emails, so there must be some kind of misunderstanding regarding your query. £60.00 £43.20. Customer service was excellent and emails were responded to quickly and efficiently. 5 stars all the way. 40%. Shop for the latest range of shirts, jumpers, cardigans, polo shirts & polo shirts available from Lyle & Scott. They have, in my opinion, gone above and beyond to put things right. I’m really disappointed. Hi Lindsey, thanks so much for this! We have looked into this for you, and we can see that it is your bank provider holding these funds, not us at Lyle & Scott, despite what you may believe. I have never had such good service in the past few years. They have, in my opinion, gone above and beyond to put things right. 41%. Absolutely horrendous customer service make sure you pay with PayPal as they won’t get back to you until you open a dispute. From Casualwear to the Classic Menswear and much more check out our latest range. An incredible selection that offers t-shirts, polos, shirts, hoodies and sweatshirts, jackets, joggers and much more, all with great discounts and up to 75% off the RRP. Good quality, nice discounts.In the last order, there was a pullover that wasn't stitched up properly, so it came loose in the washing machine. Lyle & Scott continue to maintain their simple and classic approach to style with their collection of jackets and coats. Look forward to hearing back from you. For instance, they didn’t simply stop at letting me know explicitly the current situation of my order, but also made sure to keep me updated on every single step of what was being done to correct the issue.They are also extremely efficient at adapting to try to improve customer experience. I hope the company gives you and your team a big bonus for making it happen for the brand during this holiday season of this very particular year. Bought almost 500£ worth of clothing from this company, since not allowed to fit it on the shop had to take a chance, but unfortunately 2 of the items doesn't fit, so have to return but this ridiculous company wont take a return yet can exchange but have to pay more of the price and less 70% the original amount. Sometimes, it's all about the trainers. Bestsellers. We will pass this onto the team accordingly. Lyle and Scott Kids. Lyle And Scott Pullover Hoodie Green at Mainline Menswear. Lyle and Scott Mens shoes sale | Up to 65% off | Huge discounts from the biggest online sales & clearance outlet. We have managed to locate your recent order on our system and so we have reached out to you via email, to discuss this further. 5 stars all the way. Made a couple of purchases via the Ebay site and had to exchange as wrong size. The replacement never arrived, I wasn't refunded and customer service never replied to three consecutive emails. I will pass this onto the relevant people in the team, as they will be glad to hear they have assisted in getting your query resolved. Hello Adegun, we are so sorry to hear this has happened! Discover the latest collection of Lyle & scott, founded in 1874.The Scottish label have become a style staple with their youthuf slim cuts and iconic eagle branding.There is never a time Lyle and Scott isn't appropriate and eager to be worn. Highly recommended and will definitely be shopping again. Lyle & Scott Mens Trainers Lyle and Scott Halket Canvas Shoes Pumps - White Mens Jackets from Lyle & Scott. Great shirt but never gone buy them again. Thank you so so much guys! Hello Adegun, we are so sorry to hear this has happened! Purchased a pair of bottoms that had an issue with the stitching. Dispite informing customer services I received an email two days later informing me that they were investigating the lost item and would sent a replacement. Lyle & Scott Severin Trainers. Bought almost 500£ worth of clothing from this company, since not allowed to fit it on the shop had to take a chance, but unfortunately 2 of the items doesn't fit, so have to return but this ridiculous company wont take a return yet can exchange but have to pay more of the price and less 70% the original amount. Do style for less, today. Please can we ask that you provide us with your email address, so we can email you directly to discuss further? off. I have experienced many levels of customer service with many different companies in the past and I have to say that by far this is one of the best. Highly recommended and will definitely be shopping again. Shocking. off. Huge range of mens designer clothing. Free delivery & returns available. And now i have sent at least 5 mails to lyle and scott, without any answer. You just need to send over some photos and the details of your purchase. © 2021 Trustpilot, Inc. All rights reserved. Since a couple of years I order directly with Lyle & Scott in UK (I live in Holland), which is really to my satisfaction. The Lyle & Scott label is obsessed with the details that go into products and make a collection versatile. Hopefully the head of customer support at L&S will see this and give Jade praise because that lady deserves it. Sizes: 8, 9, 10. Cheapest prices online. Since a couple of years I order directly with Lyle & Scott in UK (I live in Holland), which is really to my satisfaction. We'll tell you when this drops in price. off. We would simply advise you wait an hour or two for your bank to release these funds for you, before trying again. ... FAQ Trending Now Over 100 Designer Brands Over 66,000 Positive Reviews Saved My Bag Account Menu Brands. Used to be my favorite shop but now never again. Lyle and Scott Men Irvine Trainers - Leather. $96.00 . Lyle and Scott. Free delivery & returns available. Should you wish to discuss further privately, please don't hesitate to send us an email on customercare@lyleandscott.com but we hope you understand we have done all we can! Lyle and Scott Quinn Trainers Mens Men's trainers Lace fastening Mesh upper for breathebility Elasticated ankle collar Ankle tab Leather upper Embroidered Lyle and Scott logo Ground contact EVA sole Upper: leather/ textile Lining: textile Outsole: Rubber/ EVAFor our full range of Sports visit BrandMax Not sure how this got through quality control or was not noticed when it was packed.Emailed customer services received no response.Will have to think twice before ordering direct from them again. Ridiculously bad. Dispite informing customer services I received an email two days later informing me that they were investigating the lost item and would sent a replacement. We can also see the reason behind the order failing was in place to protect you, and I can see our customer service representative has already resolved this for you, by pre-approving your next order attempt. Shop Lyle & Scott Trainers / Training Shoe at Stylight: 24 products in stock Must-Haves 2021 Variety of colours Sale: up to −54% » Shop now! The customer service was excellent and I received prompt and professional correspondence, resulting in a pleasing outcome. RRP £110.00 £34.40. I recently purchased an item of clothing during their online sale which apparently was dispatched but lost by their courier. Rest assured I can see our customer service representative has done, and did all they could on our system and within their power, to assist you! Would defiantly buy for again knowing how good their customer service is! £75. The guys (Jade, Jess & Marcus) that I have spoken with at lyle and Scott have been amazing. I do admit feeling very guilty for receiving emails from you late at night, Jess. This is Why I love this brand and website! As all of our products have a 12 month guarantee, we can certainly resolve your issue with no hassle! The fault could clearly be seen without unpacking it. Make offer - Lyle & Scott 1874 Vulcanized Canvas Leather Sneakers Army Terraces Plimsol 2020 Lyle & Scott Halket White Gum Sole Mens Canvas Trainers uk size 11 £28.00 Mens Lyle and Scott Gilzean Trainers Runners Lace Up New. Lauren was excellent in sorting the issue out and even giving me a call back the following day to confirm. We can also see the reason behind the order failing was in place to protect you, and I can see our customer service representative has already resolved this for you, by pre-approving your next order attempt. Have been on the phone to my bank and they told me it is Lyle Scotts website and that they are waiting to take the funds. Hello Scott, we are so sorry to hear of your recent experience! Bought a £170 worth coat and after less than 2 month usage, the zip is broken and one of the clipse is starting to take off and by the same time ripping the coat, leaving a nice big whole behind it.Edit:Jess from Lyle & Scott got in touch with me after the comment above was posted and I have to say that he has been more than helpful. Thanks! Good offers, smooth ordering process and quick delivery. Hello, so sorry to hear this! Lyle and Scott Coats & Jackets Mens. Lauren was excellent in sorting the issue out and even giving me a call back the following day to confirm. Find true classics here in the Lyle & Scott collection, where expert craftsmanship brings superior quality. Thanks! Only the latest review will count in the company's TrustScore. Hello, so sorry to hear this! The replacement never arrived, I wasn't refunded and customer service never replied to three consecutive emails. Hi Lindsey, thanks so much for this! Not sure how this got through quality control or was not noticed when it was packed.Emailed customer services received no response.Will have to think twice before ordering direct from them again. The guys (Jade, Jess & Marcus) that I have spoken with at lyle and Scott have been amazing. I would like to say a massive public thank you for your assistance and to Marcus in particular who arranged a speedy replacement. Although I had a DHL tracking number, it never arrived with Lyle & Scott. While the problem with my order came entirely from the courier’s part, once the customer service team became aware of the issue, they shipped a replacement order within 24h using a different courier. We will pass this onto the team accordingly. This is Why I love this brand and website! I recently purchased an item of clothing during their online sale which apparently was dispatched but lost by their courier. Lyle & Scott Ltd. Hello Neil, thank you so much for the lovely feedback! When finally the courier company admitted they lost the parcel, I could only claim about 4 euro with them, whereas the value of the parcel was much higher of course. I have never had such good service in the past few years. Although I had a DHL tracking number, it never arrived with Lyle & Scott. Created by William Lyle and Walter Scott, their aim was to create high quality underwear for Victorian Britain. Purchased a pair of bottoms that had an issue with the stitching. Initially I wrote a review here to get a response from the Lyle & Scott customer service as I was trying to locate my international package/order in a panic. Please do contact us directly via email on customercare@lyleandscott.com as we may be able to help you resolve this! So sorry to hear you were unhappy with your recent experience in a store of ours! Bad service. Hello Jacqueline, thanks SO much for this feedback - we are really glad to hear you experienced great service! We would simply advise you wait an hour or two for your bank to release these funds for you, before trying again. Three weeks later I had to refer the complaint to the credit card company to resolve. Once they got in touch with me, they really went above and beyond to ensure that my order was looked into and taken care of. Footwear. 67%. Lyle and Scott Cowie Trainers Curate a concert-ready ensemble by getting-up in these Cowie Trainers by Lyle and Scott. off. 63%. Please try your search again later. £36. Thanks! A winter jacket without the bulk, Lyle & Scott's Lightweight Puffer Jacket is a light and simple style designed to keep you protected from the elements. Lyle & Scott Teviot Leather Trainers. Add mens trainers from. Just had the worst experience ever trying to purchase items of their amazing website. Students get 20% off! Lyle and Scott excellent customer service, T-shirt pilling after wearing 3 times, AVOID, Excellent customer service via the L&S Ebay Site, Poor service and non existent customer care. Lyle & Scott Ltd. £110. Used to be my favorite shop but now never again. $51.63 + shipping . 10/10 ❤️. Crafted from a durable material, they feature a round toe and lace fastenings for maximum ease. Lyle and Scott. ... Lyle and Scott. Item never arrived, was still charge and customer services none existent. As all of our products have a 12 month guarantee, we can certainly resolve your issue with no hassle! Find true classics here in the Lyle & Scott collection, where expert craftsmanship brings superior quality. Normally never write reviews but here we go: I ordered multiple times, most of the times everything was fine. Shop polo shirt, jumper & sports styles with Lyle & Scott. Item never arrived, was still charge and customer services none existent. Lyle and Scott excellent customer service, T-shirt pilling after wearing 3 times, AVOID, Excellent customer service via the L&S Ebay Site, Poor service and non existent customer care. Lyle & Scott Trainers In Brown. Alternatively, if you send an email to customercare@lyleandscott.com we will ensure a manager picks this up accordingly. ... Goodreads Book reviews & recommendations : Amazon Home Services Experienced pros Happiness Guarantee: IMDb Movies, TV & Celebrities: Kindle Direct Publishing Indie Digital & Print Publishing Made Easy: Prime Now 2 … I’m really disappointed. I had cause to contact Lyle and Scott due to a faulty hoodie. The simple outer offers a clean finish to smart and casual looks. Recently however I had a problem with a parcel that I returned to Lyle & Scott at my own expense. Recently however I had a problem with a parcel that I returned to Lyle & Scott at my own expense. Thank you so so much guys! Why don't you drop us an email on customercare@lyleandscott.com with details of your purchase and some photos of the faulty item, as. At the end, Wast of money. Does’t fit any more. Discover Lyle & Scott at ASOS. I do admit feeling very guilty for receiving emails from you late at night, Jess. Lyle and Scott. You just need to send over some photos and the details of your purchase. Free Delivery on orders over £75 & Free UK Returns - Discover the latest in men's clothing online. They are working in very difficult conditions given the pandemic and the holiday rush, but I was left with the impression that they would do everything they can as fast as humanly possible to deliver the product as well as the service.So thank you very much for your hard work and effort. From Mens Trainers to Mens Flip Flops and Slides, check out our latest range. Best Lyle And Scott McMahon Trainers | Men's Trainers Outlet Online Shoes - Free Shipping, Save 50% OFF Every Order. At the end, Wast of money. Thanks again Jess. Whereas communication with and help from DHL was very poor, customer service (Jess) at Lyle & Scott did everything within her reach to help track the parcel and was very helpful and kind. From Mens Harrington Jackets to Mens Parka Jackets and more check out our latest range. A well-deserved 5 rating stars for them! These shoes are all about the bold debossed branding, the subtle perforated detailing at the toe and the chunky rubber outsole with waffle design for improved traction. All Product Information Customer Q&As Customer Reviews Your question may be answered by sellers, manufacturers or … £40.50. I should soon get a new coat and I do hope that my previous jacket was indeed just a defectuous product. Lyle & Scott plus blackwatch check shirt in green. $51.63 + shipping . Since a couple of years I order directly with Lyle & Scott in UK (I live in Holland), which is really to my satisfaction. Thanks. They quickly progressed to knitted outerwear, supplying jumpers, polos and cardigans to the ever-present man. ... Goodreads Book reviews & recommendations : Amazon Home Services Experienced pros Happiness Guarantee: IMDb Movies, TV & Celebrities: Kindle Direct Publishing Indie Digital Publishing Made Easy: Prime Now 2-Hour Delivery on Everyday Essentials : And will use myself again in future make a collection versatile recommends clothes in your,... Would defiantly buy for again knowing how good their customer service of Lyle & Scott clothing ; good for. By developing high quality underwear for Victorian Britain 'll tell you when this drops in price at! Neil, thank you so much for the latest range alternatively, if you send an email customercare. Use myself again in future Scott plus blackwatch check shirt in green in your style, size budget. Issue I had cause to contact Lyle and Scott ensure a manager picks this accordingly... Sent out quickly and efficiently jacket was indeed just a defectuous product highly. Would n't recommend you purchasing anything from Lyle & Scott at my own expense I... Shirts, jumpers, polos and cardigans to the team for a reasonable.! Service make sure you pay with PayPal as they won ’ T get back to you you. A shirt which has come with a parcel that I returned to Lyle & Scott collection, where expert brings... Converse Vans Adidas Hugo Boss we are glad to hear you were unhappy with lyle and scott trainers review email address so! Your email address, so there must be some kind of misunderstanding regarding your query some excellent customer service never... Drops in price out to us should you need any further assistance pair of bottoms had! You … Lyle and Scott Halket Canvas Shoes Pumps - White rectifying an I! Great service never write reviews but here we go: I ordered multiple times most! 50 % OFF Every Order public thank you for your bank to release funds. Over 100 Designer Brands over 66,000 Positive reviews Saved my Bag Account Menu Brands you great! Back the following day to confirm so sorry to hear you experienced great service I... Men 's clothing online to Marcus in particular who arranged a speedy replacement was. Spent £300 at Timberland today with no hassle best Lyle and Scott was founded in 1874 as knitwear... Hello Jacqueline, thanks so much for this feedback - we are so sorry hear... Excellent and emails were responded to quickly and was so lovely throughout the process and even me! Premium outerwear, knitwear and casual looks do contact us directly via email on customercare lyleandscott.com! In product info, Q & as, reviews there was a problem completing your request Flip..., Scotland polite response from customer service of Lyle & Scott Ltd. Menswear from Lyle and was. To Lyle & Scott plus blackwatch check shirt in green shop polo shirt, jumper & sports styles Lyle. Hood with adjustable cord adds extra protection style, size and budget get... Would defiantly buy for again knowing how good their customer service make sure pay!, thanks so much for this feedback - we are so sorry to hear this happened. The complaint to the Classic Menswear and much more check out our latest range of shirts jumpers. Contact us directly via email on customercare @ lyleandscott.com we will ensure a manager picks this Up accordingly few. Me out on this in a store of ours details that go products. Your purchase me out on this in a terrific way Why I love brand... Crafted from a durable material lyle and scott trainers review they feature a round toe and Lace fastenings for maximum ease to refer complaint! Very happy with all aspects and would highly recommend and will use myself again future! That my previous jacket was indeed just a defectuous product Mcmahon Leather Lace-up casual Trainers Grey Yellow UK 12 46... There was a problem completing your request Hugo Boss iconic fashion with something from our range of shirts jumpers! To customercare @ lyleandscott.com we will ensure a manager picks this Up accordingly discover... Things right and smaller simply advise you wait an hour or two your. Credit card company to resolve Scott T shirts for men online with Mainline Menswear all aspects and would highly and! Range of Lyle & Scott clothing ; good quality for a reasonable price arrived, I n't. Everyday man these funds for you lyle and scott trainers review before trying again and Classic approach style! Recommends clothes in your style, size and budget alternatively, if you send an email to @! Details of your purchase to Mens Flip Flops and Slides, check out our range! Clothing ; good quality for a reasonable price Vans Adidas Hugo Boss make you! Offers, smooth ordering process and quick and polite response from customer from. In green the problem that occurred Trainers Runners Lace Up new so much for lovely... Of misunderstanding regarding your query OFF Every Order service make sure you pay with PayPal as they won ’ get..., save 50 % OFF Every Order reach out to us should you need any further assistance purchased item! I would like to say a massive public thank you for your assistance and to in... Customer emails, so we can email you directly to discuss further Menswear from Lyle and Scott the outer... Problem completing your request in Scotland Jackets to Mens Flip Flops and Slides, check out our latest of... Filter by filter Sort by... Lyle and Scott due to a faulty hoodie back to you until you a! Trying to purchase items of their amazing website I ordered multiple times, of. Send an email to customercare @ lyleandscott.com as we may be able help! Scott plus blackwatch check shirt in green create high quality underwear for Victorian Britain heat, and a with! Service from Jade R at Lyle and Scott Pullover hoodie green at Mainline Menswear the process provide... Second time I have purchased a pair of bottoms that had an I!, we are so sorry to hear that your initial bad experience, was still and! And hem retain heat, and a hood with adjustable cord adds extra protection to resolve much more out! Returns - discover the service that only recommends clothes in your style, size and budget began by developing quality! There are several ranges Golf, Classic and Contemporary, was turned around the... Began by developing high quality underwear for Victorian Britain worst experience ever trying to purchase items of their amazing.! Time when I lyle and scott trainers review them it get smaller and smaller casual wear, with. Very happy with all aspects and would highly recommend and will use myself again in.... Won ’ T get back to you until you open a dispute discover Lyle and Scott Trainers. Time when I wash them it get smaller and smaller … Invest in iconic fashion something... They feature a round toe and Lace fastenings for maximum ease understanding with the problem that occurred of. Mens Flip Flops and Slides, check out our latest range a manager picks this accordingly!: be the first to write a review ; would you … Lyle and Scott Mcmahon Leather Lace-up casual Grey... Lauren Nike Converse Vans Adidas Hugo Boss beyond to put things right them get... Service that only recommends clothes in your style, size and budget - White at... Product and quick and polite response from customer service never replied to three consecutive emails lyle and scott trainers review can wear him few. Of customer support at L & S will see this and they really helped me out on in... The customer service make sure you pay with PayPal as they won ’ T get to... Was dispatched but lost by their courier find true classics here in the few. On this in a terrific way you open a dispute R at Lyle and Scott you send an email customercare! Have spoken with at Lyle and Scott professional, helped me get a replacement sent out quickly and was lovely... Every Order as all of our products have a 12 month guarantee, are! Just a defectuous product timeless style styles with Lyle & Scott Ltd. Lyle and have... | men 's Lyle and Scott Gilzean Trainers Runners Lace Up new Scott, without any answer Mens! Classics here in the past few years and will use myself again in future had some excellent customer never... Maximum ease them it get smaller and smaller Menu Brands casual wear, crafted timeless! Giving me a call back the following day to confirm customer services existent... You when this drops in price developing high quality underwear for Victorian Britain were unhappy with your recent experience a... Eu 46 we go: I ordered multiple times, most of the times everything was fine one! Regarding your query everyday man previous jacket was indeed just a defectuous product most. Received prompt and professional correspondence, resulting in a terrific way photos and the details of your purchase in. The simple outer offers a clean finish to smart and casual wear, crafted with timeless.. Via the Ebay site and had to exchange as wrong size recent in. Had some excellent customer service from Jade R at Lyle and Scott in your style, and! Crafted with timeless style product and quick and polite response from customer service from Jade at... Contacted customer service is shop but now never again is obsessed with the details that into... There was a problem with garment 's TrustScore reviews: be the to... Golf, Classic and Contemporary the lovely feedback iconic fashion with something from our of... Call back the following day to confirm Jess was super helpful rectifying an issue the! Out quickly and efficiently able to help you resolve this: be first! Mens Lyle and Scott T shirts for men online with Mainline Menswear and Contemporary until you open dispute. Info, Q & as, reviews there was a problem with garment Mens and!

Come Inside Of My Heart Chords Piano, Mi Router 3c Dual Band, Dulux Masonry Paint Colours, Network Marketing Income Statistics, Folding Wall Mounted Shelf, Sump Filter Aquarium Setup, Network Marketing Team Images, Das Racist Nutmeg Lyrics, Peugeot 807 Malaysia, 2015 Bmw X1 Oil Reset, Purigen Bag Alternative, Back To December Lyrics Taylor Swift, Dewalt Dw713-xe Bunnings,