Not an enjoyable stay sorry guys. We purchased the Toronto Zoo Package off jaunt for two days/nights worth of stays and passes to the zoo for $120+tax. Stay at this 3.5-star family-friendly hotel in Toronto. Best regards, Kevin Porter, General Manager. We were not impressed.Overall, our stay this year was very disappointing. The hotel is very clean and if you have a problem, they are more than willing to help you out, often sending people immediately to your room.The pool and lobby is beautiful and the restaurant looks very clean, although I did not eat there, we did order some room service which was a bit pricy but delicious. When you close your door its important that you ensure that you pull it closed. Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Check all reviews, photos, contact number & address of Toronto Don Valley Hotel and Suites, Toronto and Free cancellation of Hotel. I would have given three stars but went up to four because of good service. The doors also are very old. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. Popular attractions Ontario Science Centre and Royal Ontario Museum are located nearby. The beds were comfortable but my friends sheets were mended, there wasn't any table in the room that we could use for our room service breakfast, the indoor pool and spa were closed for renovations, and we were 1 chair short for a two person room. Just a 15-minute drive from the city centre, Toronto Don Valley Hotel and Suites boasts an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. Toronto Don Valley Hotel and Suites - Best Price (Room Rates) Guarantee Book online INR 569 OFF! BED BUGS: Toronto Don Valley Hotel & Suites - See 1,095 traveller reviews, 343 photos, and cheap deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Each room comes with a coffee maker, iron, ironing board and cable TV. Please see our partners for more details. Aga Khan Museum is minutes away. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). Not much around the hotel in walking distance, bus stop right out front. The décor was quite sparse and dated with little furniture. Toronto Don Valley Hotel & Suites: BED BUGS - See 1,097 traveller reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Oui, Toronto Don Valley Hotel and Suites propose l'annulation sans frais pour certains tarifs de chambres– parce que la flexibilité, c'est important. Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. My "superior"room looked like any other 3* hotel. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. About 2 hrs later they called back and I booked our stay. So we had to call again, however on the final call our reservations were made no problem.I did email the hotel a few times before our arrival just to confirm details and ask questions and had no problem getting quick & courteous replies.All in all a very nice hotel, in a rather quiet location. Upon arrival the front desk staff was great and everything seemed in order. One negative was the breakfast, do not try the breakfast sandwich.. it is overpriced, greasy and tastes disgusting! Toronto Don Valley Hotel & Suites (ex Crowne Plaza) is a 3 star hotel and is located less than 5 miles from Downtown Toronto, Canada. - See 1,095 traveller reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Front desk should have mentioned this, it was very disappointing. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Popular attractions Ontario Science Centre and Royal Ontario Museum are located nearby. The bathroom was tiny but very clean, with shampoos & such and working hair dryer. Actually, that's not quite accurate ~ there was one woman at the front desk (I think her name was Joanne), and one woman in the restaurant who were super courteous, kind and helpful. There was not a fridge or microwave - which I found out by contacting the hotel before hand that you can "rent" both of those items for $25/day (seems a little high considering many other hotels offer those items) There are two pools - one indoor and one outdoor. Situated at the junction of the 401 Don Valley Parkway for easy access throughout the area. I immediately called the front desk and about 30 min later 2 managers came up to see and took pics and took down our contact info. But unfortunately, they were the only ones. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. Aga Khan Museum is minutes away. The a/c did not get very cool. It is a lovely establishment dating back to 1964. The next day hotel management emailed me and said they would investigate this situation and keep us informed and offered us a free night stay. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. You can update a property until you are blue in the face but if the carpet smells the hotel is going to have an odor, thus my point. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. Guests praise the central location. I MIGHT try the hotel again to see if things improved. An urban retreat and the gateway to Toronto, the Toronto Don Valley Hotel & Suites provides affordable accommodations in the eclectic North York district. Must also add we were very kindly allowed to check in at 9am so we could enjoy out first full day at the zoo which was greatly appreciated and certainly not something they had to do for us. About 2 hrs later they called back and I booked our stay. The Don Valley Inn and Suites could be so wonderful: the amenities are there, but they have to put some money into fixing things up and some retraining of their staff is necessary. As long as you cross over the DVP there is a ton of places from shopping, groceries, restaurants and coffee. BEWARE what you get. WE quickly packed and left for the zoo but really our trip was ruined. We were also given a gift certificate for the restaurant. Toronto Don Valley Hotel & Suites: BED BUGS - See 1,097 traveler reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. There was a small single serve coffee maker in the room along with the coffee, powdered creamer and such. Lastly I woke up around 2:00 a.m. in need of bottled water. History of this venue dates back to 1964. The hotel was very nice and check in was good.We had a 2 double bedroom on the second floor. The front desk as well as the manager were not helpful at all with anything. Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. Found a Pkg deal on Jaunt.ca Decided to take it and this is the Hotel that was in the package.The first rom the hotel assigned us was still being cleaned. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. - See 1,095 traveller reviews, 343 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Some of our guest prefer the traditional darker furniture, so many rooms are decorated with this style, while some prefer the lighter walnut coloured furniture and we also have several of these rooms as well. We got a great jaunt rate of $120 which included parking and zoo tickets (2). Food in the restaurant was good. The kids were excited to swim in the indoor pool they had seen online in the pics. WiFi is free, and this hotel also features an indoor pool and a restaurant. Toronto Don Valley Hotel & Suites: Bugs in bed! Thank you again for your feedback and we do look forward to being of service to you in the future as your travels bring you back to Toronto. The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollars...and oh yeah the machine didn't work. Select Comfort beds feature premium bedding. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. Carefully inspect the hole where the headboard … We could not access the balcony. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. What is the pet fee at the Toronto Don Valley Hotel and Suites? Enjoy free WiFi, an indoor pool, and a restaurant. To reserve, call us at 1-877-474-6835. I am saddened to report that our stay at this hotel was terrible. I have stayed at this hotel three times now and I absolutely love it. There was free Wi-Fi. more. This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. Enjoy free WiFi, an indoor pool, and a restaurant. However, in 2015 we did not run this promotion as it unfortunately was not profitable for the hotel and only Groupon was the recipient of any profits. We really enjoyed the indoor pool area. Modernly decorated rooms offer free WiFi. more. My boyfriend was not impressed and the hotel moved us, to a renovated room which was more modern had a small bar area, smaller bathroom. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Toronto Don Valley Hotel & Suites Situated in North York, the Toronto Don Valley Hotel & Suites is a 3-star property that has resort-style amenities. Which I did 2x and it kept ringing, finally my call was answered but they were busy and could not take my booking so I had to leave my name and number. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. We’ll even let you know about secret offers and sales when you sign up to our emails. **Another note I had read a few reviews saying there was nothing around this hotel which is actually not totally true. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. – Review of Toronto Don Valley Hotel & Suites … Posted by: Mr Bed Bug in Toronto Bed Bugs on April 13th, 2019 First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. Guests praise the central location. The meals upstairs were fine (nothing great), but when we were told to eat our breakfast downstairs (apparently where the included breakfasts are served), we arrived to see not much food left, dirty tables, and no help to be found. Please see our partners for more details. Traffic in the area is slow. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. I can only imagine how nice the renovated rooms are. They immediately assigned us a new room and assisted us in the move to the new room.The rooms were spotless and up-to-date.The pools were heated and well maintained.I would recommend this hotel to anyone travelling to Toronto. Definitely ask for an upgraded room, but the hotel has done a lot of renovations and the new rooms are just beautiful. Then the trained K-9 that Rentokil uses was brought in and the results were the same. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. Lift up each headboard an lay it on the bed. Over all we were very please with our stay and enjoyed our room. I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. We would return to this hotel. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs...I am saddened to report that our stay at this hotel was terrible. I was advised to pay for an updated room due to renovations but couldn't understand what I was paying extra for. Fitted with a granite counter top, the bathroom includes a hairdryer. If you are staying longer than 3 days, the pet fee will renew on the fourth day and then every three days. Noor Cultural Centre is situated 240 metres northwest of Toronto Don Valley Hotel & Suites. Hire a travel agent: In addition to planning your complete itinerary, they can get you the best hotel price based on your needs and requirements. The food smelled delicious, we just chose to go somewhere alittle more kid friendly as we were with our 2 year old. Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. Prices are the average nightly price provided by our partners and may not include all taxes and fees. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. Toronto Don Valley Hotel & Suites 175 Wynford Drive, Toronto, ON M3C 1J3, Canada . They are still very clean with nice bedding. Upon arrival the front desk staff was great and everything seemed in order. My boyfriend has service experience and felt it was all handled well. We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. 100% smoke free property. Please know we are in the service business and the happiness of our guest is key. Front desk should have mentioned this, it was very disappointing. Pitong minutong biyahe ang Toronto Don Valley Hotel and Suite mula sa mga tindahan sa Don Mills, na nag-aalok ng iba't ibang store at restaurant. The hotel can accommodate any group as small as 7 or big as 700. Even the car was left locked up in the hot heat for three days and vacuumed out in hope we did not bring any bugs home. I was told by the manager that nothing was found however no report was not given to verify the conclusion. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. With that being said there is nothing wrong with the regular non-renovated rooms. Choosing a Good Hotel in East York Toronto ON. Guests praise the central location. Bottom line: Comfy, clean room, if you have a issue they will likely fix it. They said once we left they would inspect the room carefully. Consultez la politique d'annulation de l'établissement Toronto Don Valley Hotel and Suites sur notre site pour obtenir plus de renseignements sur les exclusions et les conditions. Again, thank you for being our guest and I do hope we will have the opportunity to be of service to you on year 8 as you visit Toronto. What is the pet fee at the Toronto Don Valley Hotel and Suites? I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. 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