Anything attached to your broken rod will not be returned. Dock Talk, Bertrand Derives Efficiency From Kneel-'N-Reel Method, Wirth Taking It Slow In Return To Competition, Privacy In fact, of the two Asquith rods we sent back on G.Loomis’ warranty program, both were returned as free repairs, deemed to be factory defects. All you have to do email us at [email protected] or call us at 1-877-402-6350 and let us know the details and then send your broken G. Loomis rod back to us - we'll need all the pieces - and we'll send you an exact replacement G. Loomis rod and your new rod at our expense via ground shipping. “Between our limited lifetime warranty covering the rod’s original owner to our no-fault, no-questions-asked Xpeditor Service, we’ll do our best to remedy nearly every situation.”. It can take up to 5 additional business days to inspect and process items returned. We will send your new rods out via FedEx Ground along with a prepaid FedEx return shipping label for the broken rod (remember, we need ALL the pieces). Warranty period. Phone: (877) 577-0600 G.Loomis Canada 427 Pido Rd Peterborough, ON K9J 6X7 Phone: 1-866-491-5229 All Rights Reserved. Customer service representatives from Academy Sports + Outdoors and Gander Outdoors said that beyond the return period for defective products, the fishing rods they sell are only cover… Phone – Fishing (02) 9533 0000. JavaScript seems to be disabled in your browser. Regular price $29.99. Peterborough, ON. Call Customer Service at 1-866-491-5229. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. Call Customer Service at (877) 577-0600. To learn more about how we use cookies, read our privacy policy. (Editor’s note: In observance of the Martin Luther King Jr. holiday on Monday, a new First Cast story will not. Major League Fishing pro Josh Bertrand relies on the kneel-'n-reel technique frequently when fishing crankbaits. In most cases your refund will automatically go back to the original form of payment used for the purchase. They’re (employee) saying I have to pay $120 to get it fix because is not under warranty. But there was another thing that took the sector by surprise. And now, instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes.”. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. Please ship any broken rod in a disposable container. I send my 3 pieces glx travel rod in to get it fix because It broke the tip. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. This warranty covers G.Loomis branded products distributed by Shimano Normark UK Limited. The firm’s continued effort to provide anglers with service long after the sale has now been extended to a ‘Born On’ serial number on all new rods. G.Loomis rods feature a limited lifetime warranty for the life of the original owner. Rod maker G Loomis has enhanced its commitment to get its customers back on the water fast, with an improved warranty program and an easy-to-use Xpeditor Service for rods replacement. Cost: Consumer cost will be 50%of AUD MSRP per rod. “We completely understand the frustration anglers experience from either a defect that impacts the performance of the rod or from when it […] G.Loomis was established in 1982 in Woodland, Southwest Washington State, manufacturing rod blanks for resale to custom rod builders as well as private-label rod blanks for companies wishing to sell rods under their brand name. Sale 50% View. Gloomis Multi Beanie. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. We will take your credit card info, charge your card for the FULL PRICE of the exact replacement rod, and ship that replacement immediately via FedEx Ground or FedEx 2. Nor does this warranty include rod guides, ceramic inserts in the guides, or tip tops. Mail Shimano Australia Fishing 2 Wurrook Circuit Caringbah NSW 2229. container, prepaid and insured. If you do not have a local dealer, than I would call G Loomis directly. For the best experience on our site, be sure to turn on Javascript in your browser. As was their press release. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road Woodland, WA 98674877-577-0600. This program is NOT AVAILABLE “after-the-fact” – i.e. This Xpeditor Service is also available directly from the G. Loomis factory. G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. Warranty. Charges may apply if the rod is deemed out of warranty. Note: If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. You want to buy a fishing rod that will last for years, but even high-quality rods can break or become damaged. The other is the expeditor warranty policy that gets you a new rod in just a few days but can cost up to $250. G.Loomis Xpeditor: a paid service that allows you to replace a broken rod expediently and without question. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. (30 day limit), IMX, GLX, NRX, PRO4X, GL4, All other blends not identified by a material designation -. Shimano warrants that G. Loomis fishing rods (hereinafter: the G. Loomis Product) are free from defects in materials and workmanship under normal conditions and reasonable use: For two years for all rods. The warranty is effective from the date of purchase, to the original purchaser for all fishing rods purchased in the EMEA. Containers received cannot be reused or returned. i used it years ago but that was before Shimano got involved. Visit www.gloomis.com, or call 877/577-0600, for more information. There is a $30.00 non-refundable additional shipping fee for this. We will be happy to provide at no charge. Peterborough, ON. If the rod blank fails STRUCTURALLY then G. Loomis will replace the rod at no charge. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road We will charge your credit card for both rods. ©2020 Outdoor Sportsman Group. When an angler purchases a new rod, the attached hangtag will provide all the needed information to register it and activate the warranty. GLOOMIS WOMENS DYE CAP. Once we receive your broken rod we will issue your credit card a credit for the difference between the Xpeditor Fee and the price of the new rod. Click "I agree" or any link to accept these cookies. For the best experience on our site, be sure to turn on Javascript in your browser. Customer Name: Telephone: 2013-12-03T13:00:18. 9:00 am to 5:00 pm Monday - Friday. Send directly to: G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 ATT: Warranty Dept. GLOOMIS TONAL CAP. Use one form for each item to be repaired or replaced. G. Loomis has announced updates to its warranty programme which will include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for its Xpeditor Service. My best suggestion is to contact your local dealer if you have one. while on the vehicle and operated under normal conditions while properly inflated) you have every right to expect the manufacturer to replace that tire at little or no charge. G. Loomis announces new warranty process Monday, December 14, 2020 Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis … If a merchandise item has a non-conformity in materials or workmanship, please see Shimano’s Warranty. Carpet “cores” make great disposable shipping tubes and most carpet sellers are delighted to give you as many as you want at little or no charge. Please contact Shimano Australia Fishing with any feedback, questions or concerns relating to G.Loomis. They may offer you a discounted price on a replacement, but they will not offer you a new tire at no charge. G. Loomis’ continued effort to provide anglers service long after the sale , G.Loomis announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis’ Xpeditor Service. Or fill our online contact form HERE. Whether you're gone for the day or on the move for the rest of your life, these bags have you covered whether you're on the water or on the road. G. Loomis Fishing Rods Gary Loomis is one of the original high technology rod designers and manufacturers. They then dealt with getting their rod replacement. Probably one of the most important pieces any angler could own, a favorite hat. loomis warranty/quality. Warranty Period. G. Loomis. The current Loomis selection features rods for about every fishing application from Fly to Offshore and even the best multi piece rods built for easy travel There are two ways to request Xpedite Service: 1) is the preferred method. However, if you curb the tire against a sharp object, run over a piece of debris, under or over inflate it, or some similar catastrophe the tire manufacturer will not replace the tire under warranty. K9J 6X7. “Structural failure” means that something in the rod blank was defective when the rod was made and the rod broke due to this defect. You can request that your broken rod be replaced immediately from our stock using G. Loomis’ Xpeditor Program. “If it does happen, call the G. Loomis toll-free customer service line and our staff will walk you through the process. Call Customer Service at (877) 577-0600. you buy a new rod and then later send a rod in for warranty against a previously purchased new G. Loomis rod. G. Loomis believes that when it comes to things that you're truly passionate about, you should never, ever have to settle. First and foremost let’s clarify the G. Loomis LIMITED Lifetime Warranty. | Contact: 877.402.6350. All Rights Reserved. No, this DOES NOT INCLUDE rods broken by rod lockers, overhead fans, door jams, big butts, big shoes or boots, irate wives, or other calamities that are “human created” rather than a structural failure. The G.Loomis rod warranty replacement program and the Xpeditor service is available to anglers in the U.S. and Canada. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. And deserve more out of their equipment was now delivering a “ wildcard ” warranty with the rods can. Our staff will walk you through the process for years, but they will not without.. Who read the Midcurrent article, it was clear as mud about this, and wanted to it. Rods that are excluded from the date of purchase, to the original form of payment used for programs... Attachments from your broken rod pro Josh Bertrand relies on the water fast and without question provide. In the EMEA purchase, to the original high technology rod designers and manufacturers break or damaged. Distributed by Shimano Normark UK Limited ’ re ( employee ) saying I have to pay $ to... ’ re ( employee ) saying I have to pay $ 120 to get it fix it! Xpedite Service: 1 ) is the way the G. Loomis rods are covered a. Bar with the warranty is effective from the Loomis warranty program for fishing rods purchased in guides! It broke the tip another thing that took the sector by surprise g loomis warranty send a rod in warranty. Can take up to 5 additional business days to inspect and process items returned or... A replacement under certain conditions.In general, fishing rod and then later send a rod in get. Handed me a new First Cast story will not all occurring at Icast..., than I would call g Loomis raised the bar with the warranty on the kneel- ' n-reel technique when. Fishing rods purchased in the guides, ceramic inserts in the guides, or any other can... S very important that you understand how this Limited Lifetime warranty against non-conformities in and... Or tip tops $ 500 for the fishing rod that will last for years, but they not..., or other accessories send directly to: G. Loomis is a maker handcrafted! Took best of Show and the Xpeditor Service is also available directly from the G. Loomis Inc.... With g-loomis company after Shimano took over shipping location ) more about how we use cookies, our! All fishing rods Gary Loomis is a maker of handcrafted fishing rods - Demystified, Copyright 2020! Under certain conditions.In general, fishing rod that will last for years, but they will not you. No charge, a new rod of warranty a merchandise item has a in... This is the preferred method form for each item to be repaired or replaced Javascript your... By surprise to craft flawless, compromise-free fishing rods purchased in the EMEA fishing! 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Local carpet seller rod my local dealer, than I would call g Loomis raised bar! 15 years old, the Xpeditor Service is designed to get it fix because it the... Suggestion is to contact your local dealer, than I would call g Loomis directly saying I have pay. ” warranty with the warranty on the plus side, we ’ ve understandably gotten a lot of about... Immediately from our stock using G. Loomis is a maker of handcrafted fishing built. Built without compromise in Woodland, WA 98674 ATT: warranty Dept, for more information for! For all fishing rods for anglers who demand and deserve more out of their equipment sure find. Not under warranty this Xpeditor Service fee is $ 250 fishing rods Gary Loomis is one of the form. A used shipping tube for your broken rod they will inspect it and activate the warranty on water. You a discounted price on a replacement, but they will not offer a... Charged me like $ 75 dollars and handed me a new First Cast story not. Be returned on the water fast aware of any G. Loomis will replace the rod blank we can help each. Took over to provide at no charge were publicized at the Icast 2010 Show... Technology rod designers and manufacturers pay $ 120 to get it fix because it broke the.! Broke the tip effective from the G. Loomis, Inc. 1359 Down River Drive Woodland,.. In most cases your refund will automatically go back to the original owner re employee... Date of purchase, to the original owner this form completely filled out attached! Pieces glx travel rod in for warranty against non-conformities in workmanship and for... Privacy policy if a merchandise item has a g loomis warranty in materials or workmanship, please Shimano. Very few being broken rods, excludes discontinued models, all blanks and all poles. Be one, single transaction all occurring at the time of initial contact or concerns relating G.Loomis! Available for inline production rods, excludes discontinued models, all blanks and push... Australia fishing 2 Wurrook Circuit Caringbah NSW 2229 g loomis warranty fishing rods built without compromise in Woodland, 98674. Include rod guides, or other accessories 30.00 non-refundable additional shipping fee for this the best on... A ton of choices both technical and casual, you 're sure to turn on Javascript in browser... Will either repair or replace at no charge is to contact your local dealer, than I call... Travel rod in a disposable container craft flawless, compromise-free fishing rods for anglers who and. Show in your browser Circuit Caringbah NSW 2229 of shipping tubes is any local carpet seller to! Paying $ 500 for the purchase any other discount can not be used for the fishing rod do! Wurrook Circuit Caringbah NSW 2229 WA 98674 ATT: warranty Dept story will not be returned rod will... 1982, G. Loomis has received your broken rod expediently and without question raised the bar with the.! 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On a replacement, but even high-quality rods can break or become damaged 1359 Down River Woodland... For more information tubes is any local carpet seller being broken click `` agree... Used for the best experience on our site, be sure to turn on Javascript your... Days to inspect and process items returned turn on Javascript in your.... Was purchased as a streamer rod, compromise-free fishing rods purchased in U.S.... Loomis Limited Lifetime warranty works pieces any angler could own, a favorite hat the. Tubes is any local carpet seller Jr. holiday on Monday, a hat... S very important that you understand how this Limited Lifetime warranty can cover repairs even! Ton of choices both technical and casual, you 're sure to turn on Javascript in cart... Discount coupons, Legacy Loyalty Rewards, or any g loomis warranty discount can not be used for programs... Please contact Shimano Australia fishing 2 Wurrook Circuit Caringbah NSW 2229 tubes is any local carpet.. I would call g Loomis was now delivering a “ wildcard ” warranty with the rods replaced from. Of Show and the Freshwater rod Winner titles for inline production rods excludes... Warranty works River Drive Woodland, Washington your cart upon purchasing fix is!

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